Jump to content
  • 1

Can't reply or post, edit anything


SRoo

Question

New upgrade? I'm using my phone right now. it's okay for short post, but long post? Inconvenient, very annoying!

I sign in and it redirects me to a wp dashboard of soompi??? Cant edit anything bc it only show a blank box(cant click it), cant type anything. With my lap, only shows the submit button, save button(when edit my profile).

I cleared cache, cookie, everything, used different browsers but it didnt work.

Any help?

Link to post
Share on other sites

15 answers to this question

Recommended Posts

13 hours ago, dokyumswife said:

i'm having a problem that i can't creat a new post . how's that ?? help me anyone!!

Creating posts is only possible when you've made 5 or more posts. Since you've made 7 posts by now, you should be able to create your own thread (which is what I think you meant). If you're still unable to create a thread, or if I misunderstood, please let me know by tagging me or quoting me. Tagging can be done by typing the @-character followed by my username :)

Link to post
Share on other sites

Does this problem still exist? We do have a few times where the site does not seem to respond properly, but that only lasts for a few minutes. It might be that you tried to do something at a time the site wasn't responding. If the problem still exists, please let me know :)

Link to post
Share on other sites

@cutie_let_let thanks for letting me know :)

@Latyno does this problem occur all the time or only sometimes?

If replying is somewhat troublesome (a.k.a. impossible ;) ) the first steps should be these (check if it works after each step):

- Try logging into a different Soompi account on your computer and phone to see if that works. You can create a temporary new one for testing. If that does work and your old account still doesn't, please let me know. In that case it's a problem on our end and going further would be useless.
- Try using CTRL+F5 to refresh your browser. It will fetch an entirely new version of the webpage instead of getting it from your cache.
- Remove the cookies from your browser. If you can find Soompi cookies, just remove those. If you're unable to locate the Soompi cookies, just delete all of them.
- Try a different webbrowser (Firefox, Chrome, Safari if need be). All are free downloadable from the Internet.
- Try disabling your anti-virus program. Do note that while you disable it, you're vulnerable so don't forget to turn it back on after testing! Sometimes an anti-virus program can block certain websites because it thinks it's a bad site. In the case of Soompi, that's ludicrous ofcourse, but it might not know the error in it's ways :)

Try these steps first and let me know how it goes. If this doesn't fix it, we'll take it a bit further :)

Link to post
Share on other sites

Thank you guys so much :wub:

I tried to download Firfefox on my computer, went to soompi forum, logged in to my account and a miracle happened. Finally, I could add texts into the reply box. :tears:

Thanks @cutie_let_let for asking for me, and thanks @CamelKnight for answering us <3

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue..