Guest serendipityxt Posted June 21, 2009 Share Posted June 21, 2009 but i dont have a receiptthey dont let me return something to f21 even though i have the tag on it ... so ridiculous. is there anything i can do? maybe return it online and say i bought it there?? i tried to get store credit but they didnt let me without a receipt wtf. Link to comment Share on other sites More sharing options...
Guest MIKI♥ Posted June 21, 2009 Share Posted June 21, 2009 sometimes if you have a sales associate/manager who is quite understanding and you explain to them nicely, they let you return it without a reciept (happened to me at target once) other than that, i think you probably can't return it sorry~ Link to comment Share on other sites More sharing options...
Guest Veeneee Posted June 21, 2009 Share Posted June 21, 2009 you could try, but on my receipt from forever 21, it says items can only be exchanged or for store credit, you won't get your money back. Link to comment Share on other sites More sharing options...
Guest Novaculite Posted June 21, 2009 Share Posted June 21, 2009 You can't return it as an online purchase because you need the invoice/return forms they send you in an actual online order. Link to comment Share on other sites More sharing options...
Guest BokuWaShinigami Posted June 21, 2009 Share Posted June 21, 2009 You can see if you can exchange it instead for something? I'm not sure you'll be able to return it (to get your money back) online or in the store without a receipt... D: Link to comment Share on other sites More sharing options...
helloitsbetty Posted June 21, 2009 Share Posted June 21, 2009 I don't think you can, because my friend tried to return something and said she got it as a gift but they still didn't let her return it Link to comment Share on other sites More sharing options...
Guest Lestrange- Posted June 21, 2009 Share Posted June 21, 2009 I'm pretty sure F21 doesn't let you return their clothing. They should've told you the return policy when you purchased the clothing. I think you can exchange it or get a store credit. Link to comment Share on other sites More sharing options...
Guest GwendolynGuillotine Posted June 21, 2009 Share Posted June 21, 2009 It should be listed on every receipt (Forever 21) of a store policy that you are only able to exchange or recieve store credit within 21 days of purchase with the original recepit and tags attached. They don't do refunds. You can check it out yourself. It is common to find some other junior clothing stores that are like that. Sale merchandise and accessories are all final sale items, they cannot be returned for neither store credit or an exchange. But yes, for anyone in general: I suggest that you guys just make sure you ask about whether you could return/ exchange certain items before you buy it if you're really unsure about the clothing. I'm pretty sure it would be tiring to blantantly share a policy in a place like Forever21 with loads of customers. Link to comment Share on other sites More sharing options...
~ BunnyliciouS ~ Posted June 21, 2009 Share Posted June 21, 2009 Return it to the online store? LOL yeah, tough luck. Not all stores are as flexible as AE. always find out the store return policy is. always keeps your receipts, keep them all in a box, so that none of them are missing. Link to comment Share on other sites More sharing options...
Guest xoSushi Posted June 21, 2009 Share Posted June 21, 2009 You can't return any clothing if you don't have the price tags still attached or original receipt of purchase. Link to comment Share on other sites More sharing options...
Guest daulism Posted June 21, 2009 Share Posted June 21, 2009 go up to the counter and say, "take your stupid mini cooper back pinkberryes!", throw it at them, then walk away. Link to comment Share on other sites More sharing options...
lhkim85 Posted June 22, 2009 Share Posted June 22, 2009 Forever 21 has the worst return policy I know of. There is most likely nothing you can do. Link to comment Share on other sites More sharing options...
Guest apple_time Posted June 22, 2009 Share Posted June 22, 2009 well, stores are more cautions about theft these days that's why you can not return things if it's without a reciept. why dont you just give it to someone or sell it online then. that's what i do if i cant return something in-store. Link to comment Share on other sites More sharing options...
Guest Nubcakes Posted June 22, 2009 Share Posted June 22, 2009 Wait ii thought you can return stuff without a receipt in F21.. idk maybe you should try another F21 store. Link to comment Share on other sites More sharing options...
Guest jadeooo Posted June 22, 2009 Share Posted June 22, 2009 you cannot return something w/o a receipt at F21, EVEN IF YOU HAVE TAGS. they changed the store policy, those jerks GRR why don't you just call a f21 and find out? Link to comment Share on other sites More sharing options...
Guest Applee Posted June 22, 2009 Share Posted June 22, 2009 Yea, Forever 21 has the worst return policy and they strictly enforce it. I don't really know what you mean by trying to return it online, but you would still need an invoice to do that. Once my friend was able to return something w/o a receipt but only because the zipper was broken. She had to talk to a manager about it though, but not all managers will always be so understanding. Link to comment Share on other sites More sharing options...
Guest Novaculite Posted June 22, 2009 Share Posted June 22, 2009 I'd just suck it up & consider it a lesson learned/a mistake made. apple_time made a good suggestion trying to recoup your losses by reselling it. Link to comment Share on other sites More sharing options...
Guest mz_imperfect Posted June 22, 2009 Share Posted June 22, 2009 All F21 items are for store credit or I think you can exchange it for something of equal value or something... but without a receipt, I don't know how you can return it. A friend of mine received a gift from F21 but it didn't fit him quite right... so we went to return it but they wouldn't accept it without a receipt. You can always try, but just a heads up of a possibility. Link to comment Share on other sites More sharing options...
Guest twinkle_l0ve Posted June 22, 2009 Share Posted June 22, 2009 did you pay in cash or card? if you paid by card, the purchase should come up on your statement but other than that, there's no proof of purchase so there's nothing you can do Link to comment Share on other sites More sharing options...
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