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Maryland 911 dispatcher who told caller to 'stop whining' leaves job


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class="headline" id="yui_3_16_0_1_1424905400465_568" style="margin: 0px; padding: 15px 40px 20px 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; outline: 0px; font-family: 'Helvetica Neue', HelveticaNeue, helvetica, arial, sans-serif; vertical-align: baseline; line-height: 42px; color: rgb(63, 63, 64); text-shadow: white 1px 1px 0px; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255);"‘Let’s stop whining’: 911 dispatcher’s conduct under review after call
The 911 dispatcher who answered a call from a teenage girl whose father was fatally struck changing a tire on the side of a Maryland highway Sunday night is under review after he instructed the teen to "stop whining," MyFoxDC.com reported.
"Can y'all please hurry up?" the teen says.
The operator, who was not identified, responds, "Ma'am stop yelling. I need a location."
The call continued and the girl explained that two people were struck. The operator cuts her off and is heard saying, "OK, let's stop whining. OK, let's stop whining. It's hard to understand you."
The station reported that the accident occurred along the Baltimore-Washington Parkway. The girl's father, Rick Warrick, 38, was driving the family home to dinner when his Hyundai Excel got a flat. He exited the car on the shoulder and was fatally struck by a hit-and-run driver. Her mother also was injured.
Authorities said the dispatcher has been placed in a role where he will not have contact with the public. An Anne Arundel Fire Department captain told MyFoxDC.com the dispatcher's conduct did not meet expectations.
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  • 3 weeks later...

class="headline" id="yui_3_16_0_1_1424905400465_568" style="font-family: 'Helvetica Neue', HelveticaNeue, helvetica, arial, sans-serif; font-size: 35px; font-style: normal; font-variant: normal; font-weight: 300; line-height: 42px; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; margin: 0px; padding-top: 15px; padding-bottom: 20px; padding-right: 40px; background-color: rgb(255, 255, 255);"Maryland 911 dispatcher who told caller to 'stop whining' leaves job(Reuters) - A 911 emergency dispatcher who told a young caller to "stop whining" after her father was struck and killed by a car along a Maryland highway has left the position, a fire official said on Wednesday.
The employee left on Friday, according to Anne Arundel County Fire Captain Russ Davies. He could not comment on whether the employee resigned or was fired, citing personnel privacy policy.
The incident took place on Feb. 5 when Rick Warrick, 38, of Washington, D.C., and his fiancée were taking his teenage children to dinner.
The car got a flat tire on Interstate 295 near Baltimore and Warrick and his fiancée were struck by a vehicle while changing the tire. The vehicle that crashed into then sped away. 
In the 911 call released by authorities, a girl tells the dispatcher her father and his fiancée were lying motionless by the side of the road.
During the call, the emergency dispatcher, whose name has not been released, pressed the girl for details of their location, as well as the state of the victims.
"OK, let's stop whining. OK, let's stop whining. It's hard to understand you ... two people were struck, correct?" the dispatcher says.
The driver of the hit-and-run vehicle has not been found.Source

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